View Cart (0)Common Questions
To request a free catalog by mail, simply fill out our catalog request form. Once you've submitted the form, you will automatically be added to our catalog mailing list. If you have placed an order with mzbulb.com within this last season, you will be added to our catalog mailing list as well and there is no need for you to fill our the catalog request form.
Can't wait to read the Mzbulb.com catalog?
There's no need to wait for the snail mail version of the catalog. Go virtual! We offer the complete McClure & Zimmerman catalog online. To access the online version, please Click Here.
If you prefer to mail your order, and need an order form, we have provided PDF files of the front and back of our order form for your convenience. Please click on the links below to access the Catalog order form.
Federal and state statutes impose restrictions on the shipment of nursery and greenhouse stock in an effort to minimize the spread of harmful insects, diseases, and other pests. Below are is a general outline of the states with restrictions and the specific products that are restricted.
Shipping Restrictions
Please check with your local Cooperative Extension Office or Dept. of Agriculture for specific restrictions in your area.
AK, HI, Puerto Rico, Canada - No shipments of any kind.
Approximate Shipping Times - Click HERE to look up your region!
*Please check with your local Cooperative Extension Office or Dept. of Agriculture for specific restrictions in your area.
Live plants and bulbs are shipped at the best time for planting in your area. Please click here to see a chart of approximate shipping times.
We will email you when your order has shipped as long as you provided a valid email address when placing your order. The shipping confirmation email will contain a shipment tracking number. Please use this number to track the package.
I didn't receive my shipping confirmation email.
Sometimes shipping confirmation emails get "stuck" in people's junk or spam folders. Please check both of these folders to see if the shipping confirmation email is located there. If you do not receive a shipping confirmation email, please call our toll-free customer service line, 1.800.546.4053, and our customer service staff will provide you the tracking information.
When looking at the details of our products some of the items will have a Care Level. This is an indicator of the difficulty that a gardener might have when growing and caring for that particular item. Here is a description of what each Care Level mean:
1 = Easy - these items are the easiest crops to grow. They are quick to mature and seed can be sown directly in the garden.
2 = Moderately Easy - these items are generally easy, but a bit more demanding or longer in crop time than 1s. They include items that can be sown directly in the garden, but have a moderate to long days to maturity.
3 = Normal - these items include the bulk of plants, including most types that are started from seed indoors and transplanted to the garden.
4 = Somewhat Difficult - these items have certain needs or requirements that must be met to have success with them. These may include specific soil requirements, need for a long growing season to mature, or preventative spraying for pest and disease control.
5 = Difficult - these items can be challenging to grow, as they have very specific site requirements or environmental needs that must be met in order for them to grow well.
Please open and inspect your shipment immediately upon arrival and notify customer service within 72 hours of any perceived issues or problems. We reserve the right to request good representative photos of the plants or products in question, or the possible return of any product deemed unsatisfactory prior to approval of any adjustments. We do not guarantee against loss due to local seasonal weather conditions, neglect, disease, or damage from insect or animal pests, as these conditions are outside of our control. In no case will we be liable for any amount greater than the purchase price.
SPRING SHIPMENTS: A credit voucher will be issued one time for any plant materials which fail to grow, provided they have been properly planted and cared for, according to our instructions, and we are notified within 90 days of shipment receipt. Sale items will only be issued a credit voucher for the purchase price.
SUMMER/FALL SHIPMENTS: A credit voucher will be issued one time for bulbs or plants shipped in summer or fall which fail to grow, provided they have been planted and cared for according to our instructions, the loss is not due to poor winter protection or rodents, and we are notified by June 1st of the following year.
GARDENING SUPPLIES & ACCESSORIES (non-growing items): We guarantee complete satisfaction when used according to manufacturer's instructions. Report any unsatisfactory products within 30 days of shipment receipt for replacement, credit, or refund of the purchase price.
Shipping charges are not refundable.
Although every precaution is taken to ensure accuracy, errors in price, quantity and/or specifications may occur. We reserve the right to correct such errors.
**IF YOU NEED HELP WITH YOUR PRODUCTS...contact us as soon as a problem is noticed. We aim to provide our customers with the highest level of horticultural support, advice, and assistance to help them be successful with their gardens. We can be emailed at info@mzbulb.com or called at 1-800-883-6998.
If you would like to file a Resale/Tax Exemption Certificate and receive Tax-Exempt status, please submit a current Resale/Tax Exemption Certificate to:
Email: info@mzbulb.com
Fax: 1-800-374-6120
US Mail: McClure & Zimmerman
335 S. High Street
Randolph, WI 53956
All orders that require tax exemption must be placed over the phone at 1-800-883-6998.
We accept Visa, Discover, Mastercard, and American Express credit cards for all types of orders. We accept checks and money orders for mail orders.
A recent Supreme Court ruling (South Dakota v. Wayfair) changed the state sales tax obligations for all companies that sell remotely through websites and catalogs, (For a list of states affected, click here).
We are not able to add to an existing order. If you need additional items, a new order can be created or the existing order can be canceled and reentered with all of the items you are requesting.
For assistance with this, please call our Customer Service at 1-800-883-6998
A product labeled "backordered" means the item is not currently available or the item is available but not currently ready to ship. Click here to find out when products are ready to ship for your region. If you have any additional questions regarding the availability of a back ordered item, please contact customer service at 1.800.883.6998 or click here to fill out our online customer service form.
Yes, all bulbs sold are commercially propagated, none are ever wild-collected.
